Frequently Asked Questions
Average response time: 24 hours
What are the shipping costs?
We offer Free Shipping on all orders within the United Kingdom. You can find more information about delivery in our Shipping Policy.
Which payment methods are available?
We accept all major payment options, including VISA, Mastercard, Maestro, American Express, Apple Pay, Google pay, Shop Pay and UnionPay.
How can I track my order?
You can track your order via our tracking page. After your order has been dispatched, you'll receive a confirmation email with all the tracking information you need.
How do I get in touch with customer service?
If you have any questions or need assistance, you can reach us at info@cevelle.com we typically reply within 24 hours and are happy to help.